Quality Assurance Overview

In all that we do, our commitment to quality is our primary focus. We go to great lengths to ensure that we provide the consumer a consistent experience of the highest quality food and service possible.

How do we do this?

We hire the right people for the right job
We invest in proper and continuous training of our employees and our franchisees
We provide an exclusive line of premium Famous Famiglia products which use the finest grade of ingredients the world over
We prepare products according to our proprietary and time-tested recipes
We deploy third-party Secret Shopper programs which measure our ability to deliver the best customer experiences
We perform routine on-site inspections to ensure quality procedures are being followed
We are ServeSafe certified, ensuring safety and sanitation
We listen to our customers